|USER/ CUSTOMER FEEDBACK|
METEOROLOGICAL CENTRE, PANAJI, GOA
(CUSTOMER FEEDBACK FORMAT)
Doc: QF 0821
Dear esteemed customer,
Our organization is serving you for quite long and we are also confident that we are meeting your needs and expectations and providing you satisfaction to your fullest extent. However, in order to improve our performance further, we shall kindly request you to spare some of your valuable moments to fill in the following format which shall certainly allow us to introspect to improve upon and satisfy you more for your future needs.
With Kind regards,
Director & Top Management
PS: 1. Please fill in the format and mail the same to e-mail id email@example.com at the earliest.
1.Please rate the quality of our services in a scale of( 1- 10)
2. Please mark the percentage of our timely delivery in a scale of ( 1- 10)
3. Please rate us on our capacity to deliver your requirement (1- 10)
4.Dissatisfaction if any, please qualify and quantify (1- 10)
5.Your suggestions for the corrective and preventive actions for the above.
6.Your future needs and expectations
7.Your suggestions for our improvement